Terms and Conditions
Terms & Conditions – Napcarparts.com
Effective Date: 01-01-2026
Welcome to NapCarParts. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or services.
1. Business Information
NapCarParts is an online auto parts business providing OEM, aftermarket, vintage, used, and hard-to-find auto parts for various makes and models. We assist customers through phone, email, and WhatsApp support to help identify compatible parts and fitment solutions.
NapCarParts currently operates as an online-only business and does not offer local pickup services.
2. Products & Availability
All products, descriptions, images, pricing, and availability displayed on the website are subject to change without notice.
Certain products may be supplied by third-party vendors or partner suppliers. Product availability may vary depending on supplier stock and demand.
We reserve the right to:
- Limit quantities
- Refuse service
- Cancel orders
- Correct pricing or listing errors
without prior notice.
3. Fitment & Compatibility
Customers are responsible for providing accurate vehicle information including:
- Make
- Model
- Year
- Engine details
- VIN (if requested)
NapCarParts provides fitment assistance for customer convenience; however, final compatibility verification remains the customer’s responsibility before installation.
Vehicle modifications, aftermarket upgrades, or incorrect information may affect compatibility.
4. Orders & Payment
Orders may be placed through:
- Website inquiries
- Phone support
- Email communication
- WhatsApp support
Payment must be completed before order processing and shipment unless otherwise agreed.
NapCarParts reserves the right to cancel orders suspected of:
- Fraudulent activity
- Unauthorized payment usage
- Suspicious transactions
- Incorrect pricing errors
5. Shipping Policy
Shipping times may vary depending on:
- Product availability
- Supplier handling times
- Carrier processing
- Customer location
Estimated delivery dates are not guaranteed.
NapCarParts is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs delays
- Supplier shortages
- External events beyond our control
Customers are responsible for providing accurate shipping information.
6. Returns & Refunds
Customers should verify fitment details before placing orders.
If customers experience issues regarding:
- Incorrect products
- Damaged shipments
- Order concerns
they may contact our support team for assistance.
Returned items may require:
- Original packaging
- Unused condition
- Inspection approval
before refunds or replacements are processed.
Certain products including electrical items, installed products, special-order items, or custom orders may not qualify for return eligibility.
Refund processing times may vary depending on the payment provider or financial institution.
7. No Installation Services
NapCarParts sells automotive parts only and does not provide installation or repair services.
Customers are encouraged to seek professional installation assistance where necessary.
NapCarParts is not responsible for:
- Improper installation
- Labor costs
- Vehicle damage
- Mechanical failures
- Losses resulting from misuse or incorrect installation
8. Website Usage
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Distribute malicious software
- Interfere with website operations
- Submit false or misleading information
Unauthorized use of this website may result in legal action.
9. Intellectual Property
All website content including:
- Logos
- Images
- Graphics
- Product descriptions
- Website design
- Text content
is the property of NapCarParts or its licensors and may not be copied, reproduced, or reused without written permission.
10. Privacy & Customer Data
Customer information submitted through the website, phone, email, or WhatsApp may be collected for:
- Order processing
- Customer support
- Fitment assistance
- Communication purposes
NapCarParts does not sell customer personal information to third parties.
Please review our Privacy Policy for additional information regarding data collection and usage.
11. Advertising & Third-Party Services
NapCarParts may use third-party services including:
- Payment processors
- Shipping providers
- Analytics services
- Advertising platforms including Google Ads
Third-party platforms may use cookies or similar technologies to improve advertising relevance and website functionality.
12. Communication Consent
By contacting NapCarParts through:
- Website forms
- Phone calls
customers consent to receiving communication regarding:
- Orders
- Fitment support
- Product inquiries
- Shipping updates
- Customer service assistance
13. Limitation of Liability
To the maximum extent permitted by law, NapCarParts shall not be liable for:
- Indirect damages
- Vehicle issues
- Installation errors
- Loss of profits
- Business interruption
- Product misuse
- Compatibility issues caused by incorrect customer information
14. Changes to Terms
NapCarParts reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Updated terms will be posted on this page.
15. Contact Information
NapCarParts
7754 W Morris St
Indianapolis, IN 46231
Call Us:
+1 (463) 600-2102
WhatsApp Support:
+1 (916) 201-9691
Email Support:
thomas@napcarparts.com
david@napcarparts.com
Business Hours:
Monday – Friday : 8am – 5pm
Weekend Closed
©2026 Napcarparts.com. All rights reserved.
